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Editing entries in the Select Addresses box

Regular Visitor

Editing entries in the Select Addresses box

I have some entries in the Select Addresses box which need to be edited. I've tried using the Address Book and editing there and tried deleting and adding a new contact with updated info but the address in the Select Addresses box does not change. I spent an hour yesterday in a chat session and was unable to do the editing needed. 

Email Expert

Re: Editing entries in the Select Addresses box

The auto-complete feature in the Comcast address book has it's own memory.  You can't access it or alter it.  Periodically Comcast will re-set accounts, and at that time entries that have been deleted from your address book should vanish.  However, they only do that sporadically, on no particular schedule.  So those old addresses could keep popping up for quite a while.

 

Also, when you type an address into the To: Cc: or Bcc: fields, the feature will remember it if you actually send an email to that address, even if it’s not in the address book.  It's actually pretty common behavior with webmail accounts.




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Contributor

Re: Editing entries in the Select Addresses box

Try comcastsupport@plaxo.com