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EMAIL

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EMAIL

I only started using comcast for email recently.  I signed in, a list of messages in inbox appears.  i highlighted the item i wish to open and read.  I clicked and clicked, the page of the selected message does not show.  i am at lost in finding out what else to do make the message appear for reading.  HELP!!!

 

Email Expert

Re: EMAIL


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.

Also, you could try switching from the Full version of Xfinity Connect to the Lite version. Go to Preferences>>>>General, and see which one you're using now. Full is the default. Select the Lite version.







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