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EMAIL FILTERS DON'T WORK, CAN'T EDIT THEM. GETTING SPAMMED, COMCAST IS OF NO HELP!!

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EMAIL FILTERS DON'T WORK, CAN'T EDIT THEM. GETTING SPAMMED, COMCAST IS OF NO HELP!!

I have contacted Comcast numerous times...no help what so ever!! My email is being spammed to death.  The email filters don't work, putting them in spam doesn't work, and I can't edit the email filters either.  Why have email filters and spam folders if they don't work?  PLEASE HELP...SO FRUSTRATED, and not happy with Comcast customer service!!

Email Expert

Re: EMAIL FILTERS DON'T WORK, CAN'T EDIT THEM. GETTING SPAMMED, COMCAST IS OF NO HELP!!

Spam is an ever present nuisance.  For a variety of reasons, some people get a lot of it, and others get little or none.  Trying to use individual filters to deal with it is usually a waste of time.  Spammers change their sending addresses frequently.  You will find this of interest---------------------

 

http://ask-leo.com/im_drowning_in_spam_what_can_i_do.html

and

https://askleo.com/stopping-spam-harder-think/?awt_l=E37kF&awt_m=In.RoL7ub3dfbL

 

One thing you might consider if the situation persists is just changing your Comcast email address.  It's easy to do.  If you are interested, here are the instructions---------------------

 

You can change the address by changing the user name/ID, which is that part of the email address to the left of the @ symbol------

You have to sign in to the account with the Primary user name. Once you're on the Xfinity Home page, click on "My Account" at the top of the page. It should ask you to sign in again. On the next page, click on "Users and Settings" There you should see tabs for each account you have active. You can have the Primary and up to 6 secondary accounts. Under the account for each one, you will see "Change user name" as the first option. Click on that and the rest is easy.

Caution: Once you change the user name, you can't go back to the old one. Changing the user name will also change the user ID in the email address for that account. If anyone tries to send you an email at the old address they'll get a bounce as undeliverable. This applies to the Primary and any secondary addresses alike.




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