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E-mail

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E-mail

My Xfinity e-mail account is set to allow me to see trashed e-mails for 30 days but it only allows me to see back about 10 days. How can I change it so I can see deleted e-mails for 30 days like I am supposed to?

Email Expert

Re: E-mail

If you are still on the old email format, you should be able to see 30 days worth.  I'm not sure why you can't.  The new format defaults to 7 days, and it can't be changed unless you enable the account in a desktop client like Thunderbird or Outlook.  At some point, you will be migrated to the new one.




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