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E-mail

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E-mail

Why can't I open my email? I have deleted my email and restarted it back up. I have deleted all of my emails.. To start over .. Still when I get new mail. I try clicking on it and it won't open . What's going on? Does anyone know the solution to this problem?? Please .. Help .. Thank You
Email Expert

Re: E-mail

Assuming you are using the Comcast webmail on a computer--------------------

 


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.

Also, you could try switching from the Full version of Xfinity Connect to the Lite version. Go to Preferences>>>>General, and see which one you're using now. Full is the default. Select the Lite version.







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