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E mail won't send , domain not recognized. Any help

New Poster

E mail won't send , domain not recognized. Any help

Xfinity email won't send says the domain is not recognized . Any help would be appreciated.

Email Expert

Re: E mail won't send , domain not recognized. Any help

Can you clarify--------do you mean the domain you are sending to is not recognized?  Exactly what does the error message say?




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New Poster

Re: E mail won't send , domain not recognized. Any help

this is the exatt message>>

 

502 Bad Gateway

The server returned an invalid or incomplete response.

Email Expert

Re: E mail won't send , domain not recognized. Any help

502 series errors indicate an issue between two or more servers on the internet.  This is beyond your control.  However, there are a number of things you can try to fix it yourself.  Here is a really good article that explains the errors and some possible fixes---------------------

 

https://www.lifewire.com/502-bad-gateway-error-explained-2622939

 

A couple of the things they suggest-------------------

 

Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.




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