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E-mail suddenly not working

New Poster

E-mail suddenly not working

My E-mail appears to be have been down since last night. I changed my password & I'm still unable to access my E-mail - would appreciate some help.

Email Expert

Re: E-mail suddenly not working

Exactly what happens when you try to sign into the account?  Are you getting any error message?




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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Contributor

Re: E-mail suddenly not working

It redirects back to the home page.

Regular Contributor

Re: E-mail suddenly not working

Same here, another issue since this disaster of a new email platform came out! COMCAST DOESN'T CARE! Start using a third party email program like I have done and start changing over all your email, it's only getting worse!

New Poster

Re: E-mail suddenly not working

I went on a site after a google search, and apparently email is down across the US.     I can't access mine either, and I live in the northeast US.   Keeps redirecting me back to the main page or says unable to log in to server.

 

 

http://downdetector.com/status/comcast-xfinity/news/107534-problems-at-comcast

New Poster

Re: E-mail suddenly not working

Yet the mobile app seems to be working just fine. HMMMM.