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E-mail red circle indicator

Frequent Visitor

E-mail red circle indicator

My red circle indicating how many e-mails I have has disappeared. How can I restore it on my homepage,thanks.

Regular Visitor

Re: E-mail red circle indicator

I have the same problem!

Email Expert

Re: E-mail red circle indicator


conrailkid wrote:

My red circle indicating how many e-mails I have has disappeared. How can I restore it on my homepage,thanks.


Try refreshing the page.




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Frequent Visitor

Re: E-mail red circle indicator

Nope,sorry.Red indicator circle still not showing number of new e-mail messages after refreshing. It seems to be a hit or miss situation,sometimes the red circle is and others it's not. I can live with it,thanks.

Email Expert

Re: E-mail red circle indicator

In the old email format, that counter was known for it's unreliability.  In the new format hopefully, it's better.  It has worked OK for me so far at any rate.  Try signing out of the account and back in again.  See if that resets it.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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Mark it as a solution!solution Icon