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E-mail problems - very slow and messages wtihin messages - never had a problem with the old format

New Poster

E-mail problems - very slow and messages wtihin messages - never had a problem with the old format

E

Email Expert

Re: E-mail problems - very slow and messages wtihin messages - never had a problem with the old form

Can you clarify what you mean by messages in messages"?




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New Poster

Re: E-mail problems - very slow and messages wtihin messages - never had a problem with the old form

Messages within messages instead of all messages being listed individually. Almost impossible to check back and find the one you're looking for. Also get lots of error message when I'm trying to get into the e-mail. Why on earth was the format changed? If it isn't broken......

Hope you can help me with this. I'd love to go back to the old format, if at all possible. Incidentally, I'm 90 years old so please keep it simple!

 

Email Expert

Re: E-mail problems - very slow and messages wtihin messages - never had a problem with the old form


littlehart6 wrote:

Messages within messages instead of all messages being listed individually. Almost impossible to check back and find the one you're looking for. Also get lots of error message when I'm trying to get into the e-mail. Why on earth was the format changed? If it isn't broken......

Hope you can help me with this. I'd love to go back to the old format, if at all possible. Incidentally, I'm 90 years old so please keep it simple!

 


First, it's not possible to go back to the old format.  I can't see what you are looking at, but here is what it should look like-----------------------

 

 

 

Screen Shot 2017-02-11 at 6.03.38 PM.jpg

 

 

That's on my Inbox page.  Are you not seeing this?  Or do you mean you are looking at forwarded emails or something?




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