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E-mail draft deleted when I backspace

Frequent Visitor

E-mail draft deleted when I backspace

Starting a few weeks ago, when I compose an e-mail, if I press backspace to delete a character, or if I highlight some text to delete and then press Delete, my entire draft e-mail vanishes. Right-clicking and choosing Undo doesn't retrieve it. This is really frustrating, especially if it's a lengthy e-mail that I've put some time into. Can anyone help?

Email Expert

Re: E-mail draft deleted when I backspace

First-----------

 


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. But if it happens again, while still in the Compose page, hit Cntrl-z on the keyboard.




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Was your question answered? Mark a Best Answer!solution Icon
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Frequent Visitor

Re: E-mail draft deleted when I backspace

That works! You're awesome--thanks so much!

Frequent Visitor

Re: E-mail draft deleted when I backspace

This worked! Thank you so much!

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