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E-Mail

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E-Mail

While working on a very important draft reply e-mail for over 1 hour -- while hitting "save draft" multiple times during the process -- COMCAST suddenly transfers to a new e-mail layout in the middle of my typing this evening at about 9:30 PM.... and the draft e-mail is nowhere to be found.

 

Any way to retrieve it from the "somewhere" it went?  I checked my Draft folder, my Sent folder, and my Trash folder (naturally thinking it auto-deleted it and I might be able to recover it).

 

Thanks in advance for any possible insight that might prove helpful....

 

 

Email Expert

Re: E-Mail

If they migrated you to the new format when this happened, you can't fix it yourself.  So I'm going to escalate your post to the forum administrator to see if they can retrieve the message from their end.




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Official Employee

Re: E-Mail

Sorry, to hear this had happened.

Please check your private messages when you can. 





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