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E-Mail has been Hacked

New Poster

E-Mail has been Hacked

I have changed my PW numerous times and I am still getting hundreds of returned messages like the one below (my email is xxxx'd out). Tried calling several times and have had line dropped - chat does not seem to work for support

 

From : Mail Delivery System <MAILER-DAEMON@orange.fr>
Subject : Undelivered Mail Returned to Sender
To : xxxxxxxxxxxx@comcast.net
Email Expert

Re: E-Mail has been Hacked

Check your Sent folder to see if anything is in there that you know you didn't send. If there is, then the account has been compromised. 


If the Sent folder looks OK, then the most likely thing is that your account is being "spoofed". Spammers can make it look like emails came from you when in fact they did not. If that is the case, there is nothing you can do except notify your contacts of the problem and wait it out. Once a spammer has your email address there is nothing you can do to stop it. But in order to avoid detection they will usually only use an address for a few days or a week and move on to annoy someone else.  That would also explain all the bounced messages.  A spammer sends messages to email addresses that may or may not be valid.

Also, use your A/V software to run a complete scan of your machine to see if it can find anything wrong.




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New Poster

Re: E-Mail has been Hacked

Thanks - I have tried those steps and it sounds just like what you are talking about. It happens a couple of week or so.