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Duplicate emails received

Frequent Visitor

Duplicate emails received

Starting about April 20 or 21 , 2017 with changes by Xfinity to the app and email formate on pc, I am now receiving duplicates of every email. immediately and automatically.  Can not find any setting that will change this.  Help!!!!  Frustrating!!!!

Email Expert

Re: Duplicate emails received

Are you using only the webmail UI with a browser, or a desktop email client like Outlook or Thunderbird?




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Frequent Visitor

Re: Duplicate emails received

Don't know what a UI means....but I am using Chrome and opening Xfinity from there. No Outlook or Other email program. But, my Android phone of course recieves the duplicates as well.  If I turn off my phone...off off....I still get duplicates via the PC and Chrome, or IE.  Thanks for asking ...and HELP!

Frequent Visitor

Re: Duplicate emails received

OK...It's me, the guy originating this rant.

Somehow the duplicates stopped.!!

So, the lesson learned....Have patience and wait, I guess.

Or, maybe my sending feeback to Comacast via their site made a difference.....I do not know.

But, the dulicates are gone.

Thank goodness

Email Expert

Re: Duplicate emails received

My guess is that it had something to do with the phone.  Can't be sure of course.  But since you are not using a desktop client, there is no way to download anything to the computer.  Webmail is just that---a web page.  You just use the browser to look at it.  The phone has a mail app of some kind, and I suspect that is where the problem was because that is itself a client.   And UI means User Interface. 




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