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Drag and Drop

New Poster

Drag and Drop

Why can't I drag and drop my emails to my folders like I did previously?

Email Expert

Re: Drag and Drop


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way.




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New Poster

Re: Drag and Drop

I'm not sure what dragging an email from your inbox has to do with clearing your browser. Just don't see how the two are connected.

Email Expert

Re: Drag and Drop

The browser can cause all kinds of strange problems in the webmail.  It's one of the first things we tell people to do when trying to troubleshoot a problem.




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