Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,285

members

1,491

online

29,316

topics

Top

Deleting email on all devices

New Poster

Deleting email on all devices

When I delete email on my laptop, it does not delete on my cell phone or iPad and vice versa.  Any advice on how to delete email once for all devices would be greatly appreciated. 

Email Expert

Re: Deleting email on all devices

You need to enable the account on all devices using the IMAP protocol instead of the POP3 protocol.  Most email clients and mobile devices will now auto-configure them that way, especially since Comcast accounts are now IMAP compliant by default.  So it sounds like at least one of your devices/computers is set up using POP3.  If so you need to re-configure it using IMAP.  If you need to manually configure the settings they are found here--------------------

 

https://customer.xfinity.com/help-and-support/internet/email-client-programs-with-xfinity-email/?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 150 views
  • 0 kudos
  • 2 in conversation