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Delete activation screen

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New Poster

Delete activation screen

Installed the new upgrade comcast modem a few days ago, activation screen appears, and let me know how to delete, thanks.

Accepted Solution

Re: Delete activation screen

by

First try clearing your browser's cache / history / cookies. If no joy, call 1-800-comcast and ask a rep to *roll and re-provision* the modem. Also ask them to confirm that the provisioning and account data in their database is correct and complete. 

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Connection Expert

Re: Delete activation screen

First try clearing your browser's cache / history / cookies. If no joy, call 1-800-comcast and ask a rep to *roll and re-provision* the modem. Also ask them to confirm that the provisioning and account data in their database is correct and complete. 




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New Poster

Re: Delete activation screen

EG, worked and thanks

Connection Expert

Re: Delete activation screen

Smiley Happy




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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