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Copyright alert won't go away

New Poster

Copyright alert won't go away

The in-browser copyright alert won't go away after I click the button and sign in like it's supposed to. Help?

New Poster

Re: Copyright alert won't go away

I have the same problem.  I have had multiple chats and phone calls to comcast support.  It will stop for a few minutes than start again.  Anyone know how or who to contact to get this resolved?

Gold Problem Solver

Re: Copyright alert won't go away

Comcast Security Assurance should be able to help you with this. Call them at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/).

The first-line reps there are sometimes not so helpful. If so, be persistent, and keep at them until you get a satisfactory answer.