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Copy paste email text

New Poster

Copy paste email text

Why can I no longer copy text while composing an email, and then paste it into a different email?

Valued Contributor

Re: Copy paste email text

I can copy and paste email using a Windows 10 computer with Firefox. What are you using?

New Poster

Re: Copy paste email text

Hi.  I have Windows 10 as well and have Xfinity by Comcast.  Something changed recently, and now I can no longer copy from a Word doc into an email, nor from an incoming email into either another email or a word doc.  Quite frustrating.

Email Expert

Re: Copy paste email text


griffs2 wrote:

Hi.  I have Windows 10 as well and have Xfinity by Comcast.  Something changed recently, and now I can no longer copy from a Word doc into an email, nor from an incoming email into either another email or a word doc.  Quite frustrating.



Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.  I am not having this issue either.




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