Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,497,414

members

5

online now

1,703,513

discussions

Constant error message:IE encountered a problem and has to close.

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎02-22-2012
Posts: 1
Message 1 of 2 (3,947 Views)

Constant error message:IE encountered a problem and has to close.

We are using IE8 with all updates. We are constantly getting an error message:

IE encountered a problem and has to close.

App name is iexplore.exe,

App Ver: 8.0.6001.18702

Mod Name: ntdll.dll

 

Anybody have a solution for this problem??

 

Chuck

 

1 REPLY
Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎02-22-2012
Posts: 4
Message 2 of 2 (3,931 Views)

Re: Constant error message:IE encountered a problem and has to close.

Microsoft has addressed this problem at

 

 http://answers.microsoft.com/en-us/ie/forum/ie8-windows_xp/getting-nternet-explorer-has-encountered-...

 

I hope this works because we have this exact problem and it's very annoying.