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Confirmation of receipt of a sent email

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Confirmation of receipt of a sent email

Is it possible to get confirmation that a send email has been received?

Gold Problem Solver

Re: Confirmation of receipt of a sent email

There are two kinds of notification emails, Delivery receipts and Read receipts. Notification that an email was placed in the recipient's Inbox is called a Delivery receipt. Notification that an email was opened by the recipient is called a Read receipt.

 

Comcast's older "Zimbra" webmail ("web.mail.comcast.net/zimbra/...") does not support either kind of notification, but the new Open-Xchange "Appsuite" webmail ("connect.xfinity.com/appsuite/...") does support Read receipts. To request one, in the Compose window, click Options, then "Request read receipt".


Delivery and Read receipts only work if both the sending and the receiving email software support them (most webmail systems don't), and typically only if the recipient grants permission to send them (many users, like me, never do). Given the limitations, consider including some version of "Please reply so I know you got this" with the message you send.