Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,638,280

members

18

online now

1,815,883

discussions

Back to Top

Compatible Arris TM602G/115 Modem

Posted by
Visitor
  • Congrats on Posting your first topic!

Message 1 of 3
5,254 Views

I'm looking to avoid the $7. a month fee for renting a modem. I have the Arris TM602G/115 Modem and would like to know what modems are compatible. Thanks.

2 REPLIES
Posted by
Connection Expert

Message 2 of 3
5,196 Views

Check your local BestBuy store and see if they have a Comcast communication center/kiosk. Those would be the only market areas that allow customer owned telephony modems/eMTA's. You must purchase the Arris 722G modem from them and schedule a professional tech install.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Networking Expert

Message 3 of 3
5,184 Views

And if your goal is to save $7/mo, consider that the Arris is a tad pricey ($140 or so last I looked) and with the required tech visit fee, it might run you as high as $190 which means you have have more than 2 years before you break even...




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon

Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon

Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon