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Comcast upgrade deleted my business folders for multiple years.

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Comcast upgrade deleted my business folders for multiple years.

Just curious if others have had the same experience......Comcast deleted my business folders during their recent "upgrade" this month. I had multiple folders that contained records/emails for several years. I'm less concerned with the previous years records as they were taken care of at year end. Unfortunately, this is now year end for 2017 and everything filed for the year is lost. I spoke with multiple Comcast representatives, all with the same conclusion..."sorry, the email folders are no longer in our system and are not recoverable". This is absurd! Comcast loses my email folders and they claim they no longer have them in their system! VERY Frustrating!

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