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Comcast is sending legitimate emails to Spam

New Poster

Comcast is sending legitimate emails to Spam

Email is marked as Spam to any comcast.net customers

 

Hello

 

Sometime within the last month emails to all my @comcast.net clients from my business www.goodmeasures.com have been sent to their Spam folder. They can mark it "not spam" but if I send something again it still will go into their spam folder. I have contacted comcast and filled out some forms and it is showing that my IP address is not blacklisted. Something has to be going on within comcast as this is only happening with @comcast.net clients.

 

From my comcast account if If I filter for these messages to be sent to my inbox not as spam, the filter does not work. Setting up filters as well as other preferences frequently produces an error message. The only remedy is to turn off all spam filtering.

 

Can someone from comcast please help get this resolved?

Connection Expert

Re: Comcast is sending legitimate emails to Spam

Duplcate post closed.




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