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Comcast game failure

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New Poster

Comcast game failure

When I am playing comcast games, often the game disappears and the screen says "plug in failure." What is going on?

Accepted Solution

Re: Comcast game failure

The computer is a new mac desktop.  I got it about 2 months ago.  I use Chrome and nothing is blocked that I know of.  I only play 2 games - Letter Garden and Word Whomp.  Letter Garden has this problem, the other does not.  Since I posted this question, I found a different site to access both games, and they work fine and fast.  It's just the Comcast site that has the problem, but now I really don't care so much! 

Thanks.

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Customer Expert

Re: Comcast game failure


guidanroumdji wrote:

When I am playing comcast games, often the game disappears and the screen says "plug in failure." What is going on?


What find of computer and web browser are you using? Are you blocking any plug-ins? Does this happen with most games or just some of them?




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New Poster

Re: Comcast game failure

The computer is a new mac desktop.  I got it about 2 months ago.  I use Chrome and nothing is blocked that I know of.  I only play 2 games - Letter Garden and Word Whomp.  Letter Garden has this problem, the other does not.  Since I posted this question, I found a different site to access both games, and they work fine and fast.  It's just the Comcast site that has the problem, but now I really don't care so much! 

Thanks.

Customer Expert

Re: Comcast game failure

Congratulations on finding a solution.

 

I'm sorry I didn't get back sooner.

 

You might want to mark your solution as a solution.




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I am not a Comcast employee, I am a paying customer just like you!
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New Poster

Re: Comcast game failure

How do I mark it as a solution?  I don't see any option for that.

Customer Expert

Re: Comcast game failure

It looks like you found it. Great!




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I am not a Comcast employee, I am a paying customer just like you!
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We ask that you post publicly so people with similar questions may benefit from the conversation.
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