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Comcast email not connecting when using Microsoft Edge

Regular Visitor

Comcast email not connecting when using Microsoft Edge

Using Microsoft Edge, yesterday (01-15-16) when I signed into my Comcast homepage I could not open my Comcast email, it just opened another homepage. It has been working fine until yesterday. Any ideas?

Email Expert

Re: Comcast email not connecting when using Microsoft Edge

Did you try just clearing out the cache/browsing history in Edge?  As a test, try using Chrome or Firefox and see if the same thing happens.




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Regular Visitor

Re: Comcast email not connecting when using Microsoft Edge

Thanks for your help Latoque. I checked the email on IE, Chrome and Firefox and it worked okay on all three. After about an hour of your reply my email started working okay on Microsoft Edge. I did clear out the cache/browsing history in Edge but that was after the email started working. I still don't know what caused it.  Thanks again for your help.