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Comcast email folders (Inbox) disappeared

Frequent Visitor

Comcast email folders (Inbox) disappeared

I am having problems with the newer version of Comcast/Xfinity email. Something changed, there was an update that occurred and now I cannot access my inbox. It is happening in 4 places, including laptop, iPhone, iPad, and work PC. It is not one device, but all.

The mobile devices are thru Safari App. I have called Comcast with no help from them, they did not help. I have tried clearing browsing history and still problems. 

Email Expert

Re: Comcast email folders (Inbox) disappeared

Are you getting as far as the Xfinity homepage?  Exactly what happens when you try, especially on the pc or the laptop?

 




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I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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Frequent Visitor

Re: Comcast email folders (Inbox) disappeared

I can get into the email site, it just does not load anything there.  The clock keeps spinning and nothing happens.

Thanks,