Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,768

members

83

online now

1,953,675

discussions

Top

Comcast e mail

New Poster

Comcast e mail

I have Comcast e mail.  When I want to go back several months to recover Sent melssages, it only allows me to see Sent messages about two months back.  Can I go back further and how?

Email Expert

Re: Comcast e mail

First you need to check your deletion schedules to see how they are set.  From the Inbox page go to Preferences>>>>>Email>>>>>>>Email Deletion Schedule and see what the Sent folder is set to.  Make a change if you like.  




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon