Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,908

members

1,216

online

28,866

topics

Top

Comcast Emails Blocking our GSuite Domain

New Poster

Comcast Emails Blocking our GSuite Domain

Hi there,

 

Saw a thread on here from a while ago about a similar subject, so hopefully this is the place to get this resolved.  We have a Gsuite domain, icona.com, that is unable to send emails to comcast emails.  They don't even show up in spam, there is just nothing.  i checked Spamhaus and it says that icona.com is not there.  Is there a way to get this resolved?

Gold Problem Solver

Re: Comcast Emails Blocking our GSuite Domain

If an employee doesn't take care of this for you here, Comcast Security Assurance should be able to help. Give them a call at 1-888-565-4329 (from http://constantguard.comcast.net/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 98 views
  • 0 kudos
  • 2 in conversation