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Comcast Email is not working

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Comcast Email is not working

My email is not working and people are unable to get my email when I send it. It has been like this since last Saturday
New Poster

Re: Comcast Email is not working

Same here, same length of time.  Have experienced erratic delivery for several days, and now cannot even get to email (hangs) after entering log-on info.  Have tried different computers (even in different states, as I travel), in different browsers.  Have read that some users are being told that everything's fine, it must be their computers.  Comcast will have to do better than that--for the thousands (times a huge multiple) that are obviously having the same problem.

Gold Problem Solver

Re: Comcast Email is not working

Please post exactly what happens when you send email.  Any error Messages?  Do you use any other email programs or devices such as a smartphone or iPad?

Which browser are you using?  Have you cleared your browser cache?

IF USING Internet Explorer, do you have compatibility View enabled under TOOLS>INTERNET OPTIONS?

Have you tried a different browser to test if the issue is with the current browser being used?

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Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.