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Changed password on primary email address

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New Poster

Changed password on primary email address

I changed my password on my primary email address, on my iPhone 4s. I am receiving emails fine but can not send. It tells me my password is wrong. Any suggestions?
Accepted Solution

Re: Changed password on primary email address

On the phone in iOS, you need to change the password in two places------for the incoming server, and then again for the outgoing smtp server.  Did you do that?  If not, to change it for the smtp server;

 

go to "Settings" on the home screen, then scroll down to" Mail, Contacts, Calendars", click on the account, and then on the next screen tap the "account" again.  Scroll down to "SMTP" and tap that.  Then tap "smtp.comcast.net".  On the next screen you will see the password.  Change it and then tap "Done" in the upper right hand corner of the screen.

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Email Expert

Re: Changed password on primary email address

On the phone in iOS, you need to change the password in two places------for the incoming server, and then again for the outgoing smtp server.  Did you do that?  If not, to change it for the smtp server;

 

go to "Settings" on the home screen, then scroll down to" Mail, Contacts, Calendars", click on the account, and then on the next screen tap the "account" again.  Scroll down to "SMTP" and tap that.  Then tap "smtp.comcast.net".  On the next screen you will see the password.  Change it and then tap "Done" in the upper right hand corner of the screen.




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New Poster

Re: Changed password on primary email address

Thank you! That fixed the issue!