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Change email password

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Change email password

HOW DO I CHANGE MY EMAIL PASSWORD AFTER BEING HACKED? I NEED TO CHANGE ON LAPTOP AND IPHONE AND INSTRUCTIONS ONLINE DO NOT WORK. 

Email Expert

Re: Change email password

First, turn off the all-caps.  It's a violation of the forum posting guidelines found here-------------------

 

http://forums.xfinity.com/t5/Forum-Community/Forums-Policy-and-Guidelines/td-p/2618379

 

To change the account password do a reset, here-----------------

 

http://forums.xfinity.com/t5/Email-Web-Browsing/e-mail-password/m-p/2942189/highlight/false#M183989

 

Once you have the new password, here are instructions for setting it on an iPhone-------------

 

In iOS, you need to set the password in two places------for the incoming server, and then again for the outgoing SMTP server. Did you do that? If not, to change it for the SMTP server;

In iOS 11 go to "Settings" on the home screen, then scroll down to"Accounts & Passwords", click on the account, and then on the next screen tap the "account" again. Scroll down to "SMTP" and tap that. Then tap "smtp.comcast.net" again. On the next screen, tap "smtp.comcst.net", and you will see the password. Change it and then tap "Done" in the upper right-hand corner of the screen.

 

Unless you are using a desktop email client on the laptop like Outlook or Thunderbird, there is nothing else to change.  Just sign in with the new password using your browser.




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