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Cant access email

Frequent Visitor

Cant access email

I have not been able to access my email since june 14 on any device or in any comcast app. I have called comcast and was told i would get call back in 24 hrs No call back. I have been a comcast customer for over 20 years. This is outrageous conduct. I depend on this email and cannot conduct my business without it. I am demanding a response!!!
Regular Visitor

Re: Cant access email

gail861, I have been having the exact same problem for the last three days. This is the fourth time this has happened since early May. I could not get an explanation on the phone so I thought I would come to the forum to see if anyone else is having an issue. Hopefully we will hear something very soon.
Frequent Visitor

Re: Cant access email

I thought my reply went thru last week. My emails all were restored last Sat night. I was told this has been happening to certain people since comcast changed its homepage