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Cannot update secondary email accounts

Regular Visitor

Cannot update secondary email accounts

I have one primary email account and two secondary email accounts.  How do I "Get External Mail" updates to my secondary accounts?  There is no button now like there was 2 days ago.  The circular arrows Refresh icon doesn't update the email accounts.

Email Expert

Re: Cannot update secondary email accounts

Assuming you are in the new email format, did you try using the refresh arrows while in the Inbox for one of the secondary accounts?  Are the secondaries listed under the "Add mail account" section?




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Regular Visitor

Re: Cannot update secondary email accounts

Yes, I was in the new email format, and I tried using the refresh icons.  My secondary email accounts were showing as folders and empty.  Then I saw the "Add mail account" button, so I tried that.  Voila!  Success!  Everything OK now.  Thank you for your reply.

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