Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,410

members

13

online now

1,954,196

discussions

Top

Cannot send to AOL email domain

New Poster

Cannot send to AOL email domain

I am getting a permanent error when I send to someone who has an AOL email address. What can I do?

Email Expert

Re: Cannot send to AOL email domain

Exactly what does the error message say?  Delete any email address in it if need be.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: Cannot send to AOL email domain

I called Comcast and they sent the problem on to their advanced support people (I don't recall the exact name of the group). After several days, it seems that they've fixed my problem.

Thanks for your interest in my problem.