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Cannot send email

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Cannot send email

I cannot send emails from my iPhone through my comcast account. I am also having some trouble receiving emails as well. keep getting an error message telling my email/password are incorrect and I cannot connect to the server. This is of course inaccurate. This did happen a few weeks ago but did rectify itself. At this point I cannot get it back. I have tried changing my password, reentering it, restarting my phone. None of this works. This is absolutely ridiculous. Comcast needs to fix it and for good. Ive never received any information from Comcast regarding this, then again my email only works 1/2 the time. Come on Comcast, fix your mess!
Email Expert

Re: Cannot send email

On the phone in iOS, you need to change the password in two places------for the incoming server, and then again for the outgoing smtp server. Did you do that? If not, to change it for the smtp server;


go to "Settings" on the home screen, then scroll down to" Mail, Contacts, Calendars", click on the account, and then on the next screen tap the "account" again. Scroll down to "SMTP" and tap that. Then tap "smtp.comcast.net". On the next screen you will see the password. Change it and then tap "Done" in the upper right hand corner of the screen.




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