Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,200

members

48

online now

1,954,794

discussions

Top

Cannot send email to certain contacts - Permanent Error

New Poster

Cannot send email to certain contacts - Permanent Error

When I try to send email to certain contacts *this was a hotmail.com, I've also had it with a gmail.com*, I receive the below:

 

from: mailer-doemon@comcast.net

 

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

Reason: Permanent Error

 

How do I resolve this?

Email Expert

Re: Cannot send email to certain contacts - Permanent Error

It usually means something is wrong with the address you are sending to.  Are you certain there is no typo in the address like a space or extra dot or something?  It could also mean the recipient's email provider's server is having issues.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon