Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,740

members

52

online now

1,955,068

discussions

Top

Cannot delete folder

New Poster

Cannot delete folder

In my email, I created a folder and put some things in it.  Then I decided to empty it out and delete it. I emptied it but I cannot delete it.  I can't even get it to highlight when I click on it. I tried putting some things back in it just to delete it, but that didn't work.  I just want to get rid of it.  Ctrl + right click did not work for me.  I have no idea which Smartzone I am using.   Thanks.

Email Expert

Re: Cannot delete folder

If you right-click on the folder, or click the little arrowhead to the right of it, are you not seeing this?----------------------

 

Screen Shot 2015-05-27 at 3.14.58 PM.jpg




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon