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Cannot Send Email from iPhone

New Poster

Cannot Send Email from iPhone

I can both send and receive emails on my laptop, but on my iPhone6, I can still receive emails but cannot send. Error message is that either my user name or password is incorrect.

 

I recently changed both my email password and Microsoft password. What could be different about my iPhone? I verified both the incoming and outgoing servers are the same on both. 

Email Expert

Re: Cannot Send Email from iPhone

Did you change the password for both the incoming and outgoing servers on the phone?  You have to change it in both places.




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New Poster

Re: Cannot Send Email from iPhone

 That was it, I thought that I had updated my password on both incoming and outgoing servers, but apparently not. Thank you so very much!