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Can't send outgoing mail from iphone 6

New Poster

Can't send outgoing mail from iphone 6

Hello,

 

I can login to my comcast account on my pc and ipad and send outgoing emails without issue...the problem that I am having is that I cannot send outgoing emails from my iphone6...it is saying that the password is incorrect.  I am able to receive inbound emails on my iphone without issue.

 

I have entered the password correctly under incoming mail server password settings for the comcast account...and this is verified and accepted on the iphone...is there a seperate password required for the outbound? 

 

Please help.

 

Thank you,

 

Pam

 

 

Email Expert

Re: Can't send outgoing mail from iphone 6

In iOS, you need to set the password in two places------for the incoming server, and then again for the outgoing smtp server. Did you do that? If not, to change it for the smtp server;


go to "Settings" on the home screen, then scroll down to" Mail, Contacts, Calendars", click on the account, and then on the next screen tap the "account" again. Scroll down to "SMTP" and tap that. Then tap "smtp.comcast.net". On the next screen you will see the password. Change it and then tap "Done" in the upper right hand corner of the screen.

 

See if that sorts it out for you.




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New Poster

Re: Can't send outgoing mail from iphone 6

That worked!!!  Thank you very much!