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Can't send email but can receive email on comcast.net

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  Anyone knows why I can't send out email but I can receive email or even forward email?  I don't use any mail client such as outlook etc.   I log in comcast.net and send email from comcast.net site.   I called customer service they told me because I am in the process of moving my address to another address.   I thought move only affect internet connection but not email since all my emails are on the server.  Maybe she is correct but I have this issue for couple days now.   Thanks for the reply.