Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,239

members

88

online now

1,954,098

discussions

Top

Can't select individual email messages

Frequent Visitor

Can't select individual email messages

All of a sudden I cannot select individual email messages.  Clicking the Select box by a message opens the message, so I cannot select several on my inbox page to delete with 1 click.  The Select All button does select all.  I normally get lots of ads and having to delete them by opening them one at a time is tedious.  Both Chrome & Firefox are doing this.  What can I do to get the Select individual message function working again?  Did I unknowingly change its function?