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Can't retrieve e-mail messages from inbox.

Frequent Visitor

Can't retrieve e-mail messages from inbox.

Error: Failed to load message content Connection to imap.email.comcast.net timed out while awaiting the response. Please try again later.. Retry. (doesn't work)

Frequent Visitor

Re: Can't retrieve e-mail messages from inbox.

I am having the same problem.

New Poster

Re: Can't retrieve e-mail messages from inbox.

I cannot retrieve or open e-mail

Regular Contributor

Re: Can't retrieve e-mail messages from inbox.

I have the same issue: emails in Xfinity Connect refuse to open!  When will the issue be fixed? Cat Sad

Contributor

Re: Can't retrieve e-mail messages from inbox.

Same issue with XFINITY Connect after trying multiple browsers.  Receive following message in Inbox - "Error: Failed to load messages  Retry"

New Poster

Re: Can't retrieve e-mail messages from inbox.

I am having the same issue. Seems to happen quite frequently. 

New Poster

Re: Can't retrieve e-mail messages from inbox.

Same issue.  Has anyone heard anything regarding a fix?

New Poster

Re: Can't retrieve e-mail messages from inbox.

emails won't load on my macbook but the do load on my iPhone

New Poster

Re: Can't retrieve e-mail messages from inbox.

I am unable to open my e-mails' also.

New Poster

Re: Can't retrieve e-mail messages from inbox.

Same issue....message says that it is timing out as it can't connect with the remote server.  Any word Comast on when this will be fixed?

Frequent Visitor

Re: Can't retrieve e-mail messages from inbox.

Having same problem with loading email no matter which browser or device (pc, iphone, ipad) I try.  Has been an intermittent problem affecting some emails on some days ever since launch of new email format.  Tried to access chat line, but chat box won't open either.   I have also noticed that copy/paste function for body of email doesn't work properly either.  Subject and address boxes work properly, but have to use control plus v keys to copy/paste for email content.

New Poster

Re: Can't retrieve e-mail messages from inbox.

I'm having the same issue.  It's been going on for an hour at least.  

New Poster

Re: Can't retrieve e-mail messages from inbox.

I'm having the same issue. Getting error messages failed to load as connection to imap.email.comcast.net failed.

New Poster

Re: Can't retrieve e-mail messages from inbox.

I'm getting the same message!  I can't read my email messages!  What the heck?