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Can't open Xfinity e-mail

Regular Visitor

Can't open Xfinity e-mail

I have had this problem recently for nearly 4 weeks.  I have been up and down their tiers and  still no resolution. Odd, that we are all having the same problem and they tell me I'm the only one.  There is an Intermediary at the 3rd level who stands between me and the so-called engineers working on my account. One of the so-called engineers changed my password and no one told me so that I couldn't even login to the Xfinity Home Page to do anything else. Comcast says they are working hard to improve their cusomer service, well here's a shining opportunity for them!\