Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,313

members

48

online now

1,954,158

discussions

Top

Can't get into email this morning!

Regular Visitor

Can't get into email this morning!

When I click on the envelope, I get this message:  

502 Bad Gateway

The server returned an invalid or incomplete response.

 

Help!!

Frequent Visitor

502 BAD GATEWAY

I get 502 bad gateway when trying to connect...then it hangs for a few , after trying again it works

New Poster

Re: 502 BAD GATEWAY

I have been getting the same "502 Bad Gateway" experience for a week


emjee wrote:

I get 502 bad gateway when trying to connect...then it hangs for a few , after trying again it works


 

New Poster

Re: 502 BAD GATEWAY

DELETING browser history did the trick !

I went into browser settings while I was in that dialogue box and set it to auto delete on exit.

 

thanks

New Poster

Re: Can't get into email this morning!

Neither can I.  I get the same message

Contributor

502 BAD GATEWAY error continues

Iv'e been getting 502 bad gateway for a month now when I try to access my email.  It hangs and after several retries, it works. 

The browser cache was cleaned last night and this morning I get the message.

Please let me know how to fix this annoying problem.

Email Expert

Re: Can't get into email this morning!

See here--------------

 

http://forums.xfinity.com/t5/Email-Web-Browsing/502-Bad-Gateway/m-p/3004593#M188447

 

Start by--------------
Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon