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Can't download older emails from server using thunderbird

New Poster

Can't download older emails from server using thunderbird

I have been using Thunderbird for several years, electing to retain older emails on the server after downloading. I recently had a crash in my C drive, so I replaced the drive, reinstalled Windows 7 and Thunderbird but on completing this process and opening T-bird, I only have emails going back a little over 30 days. I am looking to download the older emails, assuming that they remain on the Xfinity server and weren't somehow deleted in the process. Or am I out of luck? Any suggestions?

Email Expert

Re: Can't download older emails from server using thunderbird

Can you see the older messages in the webmail UI?  Were you running an external backup drive on your computer?




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