Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,329

members

74

online now

1,951,821

discussions

Top

Can't access lotro.com website via my PC or Mac

New Poster

Can't access lotro.com website via my PC or Mac

Suddenly, I can't access the gaming website www.lotro.com - from either my MAC or my Windows PC.

-from either my MAC or my Windows PC

-from either of my two modems

-from any browser, Chrome, IE, Safari, Netscape

 

-I can't access the game client for lotro.com to play the game

 

Could this be a Comcast Issue? Who do I call for help?

 

New Poster

Re: Can't access lotro.com website via my PC or Mac

Partial Solution.

I found the Comcast Help Chat.  They are not blocking the site.  Evidently, the Webhost is blocking my IP address.  Trying to contact them AGAIN.

Email Expert

Re: Can't access lotro.com website via my PC or Mac

Well they must be blocking a lot of them, since your IP address with Comcast is dynamic, not static.  I just clicked on the link you posted and got right to the sign-in page for that site.  I'm on an iMac running Sierra and using Chrome.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Connection Expert

Re: Can't access lotro.com website via my PC or Mac

Response here as well;

 

http://forums.xfinity.com/t5/Your-Home-Network/Website-is-blocked-ping-and-tracert/m-p/2909326#M2553...

 

Please don't create multiple topics for a single issue, thanks.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon