Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,622

members

1,037

online

36,627

topics

Top

Can only see 25-30 of my income and send email. Want info in older email - where is the setting

Regular Visitor

Can only see 25-30 of my income and send email. Want info in older email - where is the setting

My Xfinity income and send email is only showing one page of archive.  How to I view it all as I used to?

Official Employee

Re: Can only see 25-30 of my income and send email. Want info in older email - where is the setting

 

Hello normsramblins, if you click on "Get Mail" all of your mail should appear. If you're still having issues retrieving your messages please try using another browser. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Visitor

Re: Can only see 25-30 of my income and send email. Want info in older email - where is the settin

There is no "GetMail" on my Xfinity format'

 

When I want to look up old income or sent Email I haven't deleted yet the system no longer allow me to

see more than one page. I want to see it all so I can delete or make sure I have answered.

Email Expert

Re: Can only see 25-30 of my income and send email. Want info in older email - where is the settin

You should be able to just keep scrolling down to see more of the messages in the folder.  Did you try that?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Regular Contributor

Re: Can only see 25-30 of my income and send email. Want info in older email - where is the settin

Hello normsramblins,

 

Were you able to try another browser to access the emails. Were you able to take the suggestion of Latoque and try to scroll down to see other messages? Please let us know where you stand with this issue. Thank You




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon



Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 4 replies
  • 389 views
  • 0 kudos
  • 4 in conversation