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Can not log in to my email accounts ?

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Regular Visitor

Can not log in to my email accounts ?

This has been going on for about a week or so.  They were going to call me the next day between 9 and 11 AM but have not heard a word

Accepted Solution

Re: Can not log in to my email accounts ?

I never got any help from comcast yet.

I working it working a little bit but it is no shere from being right.

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Email Expert

Re: Can not log in to my email accounts ?

Exactly what happens when you try to sign into the email?




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Official Employee

Re: Can not log in to my email accounts ?

miller-w,

 

Has this issue been resolved? It looks like steps were taken, but I want to make sure that you are able to login. Let me know if I need to get someone involved on your behalf.


Thank you,

 

Brett







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New Poster

Re: Can not log in to my email accounts ?

No it hasn't.  Having the same problem on both accounts.

 

Thanks for your help

Official Employee

Re: Can not log in to my email accounts ?

I'm sorry things aren't fixed. I have escalated this for you and will follow up with the appropriate teams





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Admin1

Re: Can not log in to my email accounts ?

miller-w -- What happens when you try to log in? Are you seeing this issue online, through the Connect App, or both? 




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Regular Visitor

Re: Can not log in to my email accounts ?

I never got any help from comcast yet.

I working it working a little bit but it is no shere from being right.

Official Employee

Re: Can not log in to my email accounts ?


miller-w wrote:

I never got any help from comcast yet.

I working it working a little bit but it is no shere from being right.


miller-w

 

Please see the post right above yours where ComcastZach asked you for some information.


Thank you





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Contributor

Re: Can not log in to my email accounts ?

I am having the same issue. I have tried both Firefox and Microsoft Edge browsers and the Xfinity app. Nothing is working to let me sign into my account or to the email. This is very frustrating and seems to be happening across the board to many others. On the browsers it keeps saying server not found or cannot access the page.