Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,888

members

60

online now

1,952,183

discussions

Top

Can Receive But Not Send E-mail

ANSWERED
New Poster

Can Receive But Not Send E-mail

 

Good evening.

All of a sudden it seems I can receive but not send e-mail.

I get this error:

An unknown error has occurred.

Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x80070057
Protocol: SMTP
Port: 587
Secure(SSL): Yes

 

I checked my port settings and they are correct.

 

Help please.

Accepted Solution

Re: Can Receive But Not Send E-mail


Luckyed wrote:

 

Good evening.

All of a sudden it seems I can receive but not send e-mail.

I get this error:

An unknown error has occurred.

Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x80070057
Protocol: SMTP
Port: 587
Secure(SSL): Yes

 

I checked my port settings and they are correct.

 

Help please.


This page might help you correct your error.

View answer in context
Service Expert

Re: Can Receive But Not Send E-mail


Luckyed wrote:

 

Good evening.

All of a sudden it seems I can receive but not send e-mail.

I get this error:

An unknown error has occurred.

Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x80070057
Protocol: SMTP
Port: 587
Secure(SSL): Yes

 

I checked my port settings and they are correct.

 

Help please.


This page might help you correct your error.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark a Best Answer!solution Icon

Contributor

Re: Can Receive But Not Send E-mail

That's funny- I have the opposite problem that started on Comcast today.  I can send e-mails but not receive them.  They upped their Internet speeds suddenly but screwed up the e-mail servers somehow.  I can send them to other people and to my own other e-mail addresses but not my comcat.net address.  Wonder what  they did this time.

New Poster

Re: Can Receive But Not Send E-mail

Dude.....you were dead on right.
Thanks for taking the time to help!!
Service Expert

Re: Can Receive But Not Send E-mail

Glad it's working for you now.  Smiley Happy




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark a Best Answer!solution Icon