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Can NOT remove eMAIL Filters

New Poster

Can NOT remove eMAIL Filters

I have tried everything. I like that getting to the area to remove filters is easy but that section does not work. 

When I try to delete a filter I get an error saving and the filter remains.

I have called on multiple occasions, mostly when I have the tolerence to deal with the script readers on the help line but I was hoping for someone who actually knows how to fix the problem.

Personal information edited for privacy.  Please feel free to fix it or tell me how...

Official Employee

Re: Can NOT remove eMAIL Filters


evansme wrote:

I have tried everything. I like that getting to the area to remove filters is easy but that section does not work. 

When I try to delete a filter I get an error saving and the filter remains.

I have called on multiple occasions, mostly when I have the tolerence to deal with the script readers on the help line but I was hoping for someone who actually knows how to fix the problem.

Personal information edited for privacy. Please feel free to fix it or tell me how...


Evansme - this forum is for issues with the NEW webmail interface. Are you on the new interface or the old one?  I want to make sure you get the correct assistance and knowing will help me direct your issue accordingly.





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